Point B is quite debatable. Some coaches click by being tough and disciplinarian, some click with a softer more motivational approach. Although one would be tempted to say SJ falls in the second category, we dont quite know what happens behind the scenes.
But one very key thing he mentioned was to develop a culture of working hard, good work ethic etc. Now whether you achieve this with the tough stance or friendly stance doest matter, as long as we get the end result.
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